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They would get 5 but Mary dropped it down. I plan on going back and hopefully I won't have to deal with MARY. I will keep this review active and hope that this is a one time issue and they do care. I hope they don't display more of a Mary type behavior. A very uncaring person! Just beware of this persons attitude. NOW HOW HARD WAS THAT MARY? A little kindness can go a LONG WAY. I was then put on hold and the office manager picked up, was very nice said it was in and on the doctors desk. I'd like to know if it's on and I'll hold while you find out. I'm not sure if you understand, I'd like to know if it is in and she said with a rude condescending tone " I don't know if you heard me I said he'll call when it's in". I wasn't sure if she understood my question and so I said that. She stated if it is, it's on the dr desk and he will call you. On the 8th day I called and spoke with Mary to ask if the bloodwork was back. The bloodwork I was told could take up to a week. I asked they email me the X-rays, they said yes and confirmed my email. His liver is enlarged and looks like he has a tumor. During the visit The vet was concerned about my dogs bloating. My dog is 13 and didn't want too much medication. I read reviews on over medicating and I do think they were overkill on meds with shots and prescription that were similar.
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The staff and doctor were very attentive and took care of my little guy. He was bitten by something (spider?)and his face and neck were swelling. I took my dog there last week and they got me in right away. Thank you Ala palm for helping me in our cat emergency. So he prescribed antibiotics, anti-inflammatory, and pain meds.ĭoc said if our cat wasn't feeling better after a few days of meds to bring him back.Īfter one week of rest & taking his meds. He did some range of motion on our cat and didn't feel like he had anything broken or fractured. Told me I could get x-rays $170 for 3 slides, but didn't think it was necessary. I greatly appreciate that he gave me no BS! He was hobbling really bad and had some fur missing. I was worried that the dogs had broken our cats leg.
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The doctor didn't have us waiting long at all. You again must wait until they come out to bring you through the back door. You must return paperwork to the front door sign in area. Then they will come out to your car and have you fill out paperwork. The sign in sheet is right by the front door. She informed me that they could squeeze me in if I could get there right away.ĭue to covid they have you park in a numbered space and sign in. I called Ala plam the front desk employee was very friendly and helpful. Our inside cat got out in our backyard and our Rottweiler and Australian Kelpie decided. So I found myself in an emergency and needed a veterinarian that could see me right away. Unfortunately now they no longer take walk-ins. I usually go to Arrowview animal hospital for all my veterinarian needs.